for all wall mounted and Artcool split system codes
Error code = C1 or CH1
Flashing Light = 1
Fault = Indoor temperature sensor open or closed circuit.
Display = Indoor.
Indoor Operation = ON
Error code = C2 or CH2
Flashing Light = 2
Fault = Outdoor temperature sensor open or closed circuit.
Display = Indoor Outdoor.
Indoor Operation = ON
Error code = C4 or CH4
Flashing Light = 4
Fault = Heat sink temperature sensor open or closed circuit.
Display = Indoor Outdoor.
Indoor Operation = ON
Error code = C5 or CH5
Flashing Light = 5
Fault = Communication between indoor and outdoor units.
Display = Indoor Outdoor
Indoor Operation = OFF
Error code = C6 or CH6
Flashing Light = 6
Fault = Excessive current at inverter DC power circuit.
Display = Indoor Outdoor
Indoor Operation = SHUTDOWN
Error code = C7 or CH7
Flashing Light = Excessive compressor current
Fault = 7
Display = Indoor Outdoor
Indoor Operation = SHUTDOWN
Error code = C8 or CH8
Flashing Light = 8
Fault = Indoor fan not rotating.
Display = Indoor
Indoor Operation = OFF
Error code = C9 or CH9
Flashing Light = 9
Fault = Outdoor fan not rotating.
Display = Indoor Outdoor
Indoor Operation = OFF
Error code = CA
Flashing Light = 10
Fault = 1. Discharge temp more than130 °C 2. Faulty discharge thermistor
Display = Indoor Outdoor
Indoor Operation = ON
Error code = CC
Flashing Light = 2+1
Fault = EEPROM error
Display = Outdoor
Indoor Operation = ON
Error code = CD
Flashing Light = 3+1
Fault = Inverter module error
Display = Outdoor
Indoor Operation = ON
Error code = Po
Flashing Light =
Fault = System in Power Mode – not a fault
Display = Indoor
Indoor Operation =
Error code = Lo
Flashing Light =
Fault = System in test mode – not a fault
Display = Indoor
Indoor Operation =
LG Air Conditioning Universal & Multi Split Fault Codes Sheet
Error Code = 01
Contents = Air sensor (open/short)
Case Of Error = Open / Short circuit
Indoor Status = Off
Error Code = 02
Contents = Inlet pipe sensor
Case Of Error = Open / Short circuit
Indoor Status = Off
Error Code = 03
Contents = Communication(Indoor Wired R/Control)
Case Of Error = Communication Poorly
Indoor Status = Off
Error Code = 04
Contents = Drain pump / Float switch
Case Of Error = Float switch Open circuit (High level water alarm)
Indoor Status = Off
Error Code = 05
Contents = Communication(Indoor Outdoor)
Case Of Error = Communication Poorly
Indoor Status = Off
Error Code = 06
Contents = Outlet pipe sensor
Case Of Error = Open / Short circuit
Indoor Status = Off
Error Code = 07
Contents = Different operation mode
Case Of Error = Indoor units set in different operation modes
Indoor Status = Off
Error Code = HL
Contents = High Limit (Float Switch)
Case Of Error = Same as code 04, Float switch Open circuit
Indoor Status = Off
Error Code = CL
Contents = Child Lock Function selected
Case Of Error = Not an error, press Timer & Min buttons simultaneously for 3 seconds to toggle On/Off
Indoor Status = On
Error Code = 21
Contents = IPM Fault (Compressor Over current)
LED01G = 2 times
(Red)
LED02G = 1 time
(Green)
Case Of Error = Compressor malfunction, IPM Fault
Outdoor Status = Off
Error Code = 22
Contents = CT 2 (Max. Current)
LED01G = 2 times
(Red)
LED02G = 2 times
(Green)
Case Of Error = Current is 14A
Outdoor Status = Off
Error Code = 23
Contents = DC Link Low Volt.
LED01G = 2 times
(Red)
LED02G = 3 times
(Green)
Case Of Error = DC Link volt. Is 140V
Outdoor Status = Off
Error Code = 24
Contents = Low / High Pressure
LED01G = 2 times
(Red)
LED02G = 4 times
(Green)
Case Of Error = Low / High press switch OPEN
Outdoor Status = Off
Error Code = 25
Contents = AC Low / AC High Volts.
LED01G = 2 times
(Red)
LED02G = 5 times
(Green)
Case Of Error = Abnormal AC volt. Input.
Outdoor Status = Off
Error Code = 26
Contents = DC Compressor Position
LED01G = 2 times
(Red)
LED02G = 6 times
(Green)
Case Of Error =
Outdoor Status = Off
Error Code = 27
Contents = PSC Fault (Reactor)
LED01G = 2 times
(Red)
LED02G = 7 times
(Green)
Case Of Error =
Outdoor Status = Off
Error Code = 28
Contents = DC Link High Volts
LED01G = 2 times
(Red)
LED02G = 8 times
(Green)
Case Of Error = Off
Outdoor Status = Off
Error Code = 32
Contents = Discharge Pipe Temp. High (INV)
LED01G = 3 times
(Red)
LED02G = 2 times
(Green)
Case Of Error = Off
Outdoor Status = Off
Error Code = 33
Contents = Discharge Pipe Temp. High (Cons.)
LED01G = 3 times
(Red)
LED02G = 3 times
(Green)
Case Of Error = Off
Outdoor Status = Off
Error Code = 40
Contents = CT Circuit
LED01G = 4 times
(Red)
LED02G =
(Green)
Case Of Error = CT Circuit malfunction
Outdoor Status = Off
Error Code = 41
Contents = D-Pipe sensor INV. (Open/Short)
LED01G = 4 times
(Red)
LED02G = 1 time
(Green)
Case Of Error = Open / Short circuit.
Outdoor Status = Off
Error Code = 44
Contents = Air sensor (Open/Short)
LED01G = 4 times
(Red)
LED02G = 4 times
(Green)
Case Of Error = Open / Short circuit.
Outdoor Status = Off
Error Code = 45
Contents = Cond. Pipe Sensor (Open/Short)
LED01G = 4 times
(Red)
LED02G = 5 times
(Green)
Case Of Error = Open / Short circuit.
Outdoor Status = Off
Error Code = 46
Contents = Suction Pipe Sensor (Open/Short)
LED01G = 4 times
(Red)
LED02G = 6 times
(Green)
Case Of Error = Open / Short circuit
Outdoor Status = Off
Error Code = 47
Contents = D-pipe Sensor Cons. (Open/Short)
LED01G = 4 times
(Red)
LED02G = 7 times
(Green)
Case Of Error = Open / Short circuit
Outdoor Status = Off
Error Code = 48
Contents = D-Pipe & Air Sensor (Open)
LED01G = 4 times
(Red)
LED02G = 8 times
(Green)
Case Of Error = Dual Sensor unplugged
Outdoor Status = Off
Error Code = 51
Contents = Over Capacity
LED01G = 5 times
(Red)
LED02G = 1 times
(Green)
Case Of Error = Over Load Combination
Outdoor Status = Off
Error Code = 52
Contents = Communication Error (Main micom Sub micom)
LED01G = 5 times
(Red)
LED02G = 2 times
(Green)
Case Of Error = Poor/Loss of Communication
Outdoor Status = 0ff
Error Code = 53
Contents = Communication Error (Indoor Outdoor)
LED01G = 5 times
(Red)
LED02G = 3 times
(Green)
Case Of Error = Poor/Loss of Communication
Outdoor Status = Off
Error Code = 54
Contents = Outdoor 3-Phase Power Supply Reverse Phase / Missing Phase
LED01G = 5 times
(Red)
LED02G = 4 times
(Green)
Case Of Error = Incorrect Wiring
Outdoor Status = Off
Error Code = 60
Contents = EEPROM Check Sum
LED01G = 6 times
(Red)
LED02G =
(Green)
Case Of Error = Check Sum Mis-Match
Outdoor Status = Off
Error Code = 61
Contents = Cond. Pipe Sensor Temp. High
LED01G = 6 times
(Red)
LED02G = 1 time
(Green)
Case Of Error = Cond. Temp. High
Outdoor Status = Off
Error Code = 62
Contents = Heat Sink Sensor Temp. High
LED01G = 6 times
(Red)
LED02G = 2 times
(Green)
Case Of Error = Heat Sink Temp. High
Outdoor Status = Off
Error Code = 63
Contents = Cond. Pipe Sensor Temp. Low
LED01G = 6 times
(Red)
LED02G = 2 times
(Green)
Case Of Error = Cond. Temp. Low
Outdoor Status = Off
Error Code = 65
Contents = Heat Sink Sensor (Open/Short)
LED01G = 6 times
(Red)
LED02G = 5 times
(Green)
Case Of Error = Open / Short circuit
Outdoor Status = Off
Error Code = 67
Contents = Outdoor BLDC Fan Loc
LED01G = 6 times
(Red)
LED02G = 7 times
(Green)
Case Of Error = Fan Motor/Circuit Problem
Outdoor Status = Off
Error Code = 73
Contents = PFC Fault Error (S/W)
LED01G = 7 times
(Red)
LED02G = 3 times
(Green)
Case Of Error = Inverter PCB input current is over
48A (Peak) for 2ms
Outdoor Status =
Error Code = 105
Contents = Comms. Error (Main board Fan board)
LED01G = 6 times
(Red)
LED02G = 5 times
(Green)
Case Of Error = Poor/Loss of Communication
Outdoor Status = Off
Fault code 01
Is a fault with the Indoor unit return air Thermistor, Unplug the Thermistor from the PCB
Check its Resistance of Air thermistor and check Voltage across Air thermistor
Fault code 02
Is a problem with the Indoor unit coil inlet Thermistor
Unplug the Thermistor from the indoor PCB, Check its Coil thermistor resistance k Ohms and check Voltage across coil thermistor
Fault Code 03
Indicates a wiring error between the remote controller and the fan coil, this is most common in group control applications where more than 1 fan coil is connected to a single remote controller
Fault Code 04
Fault code CH04 indicates that the float switch of the fan coil has risen.
On fan coils without a drain pump it indicates that the jumper (blue plug with 30mm of blue wire) in terminal CN FLOAT is missing.
If the fan coil is running and the float rises it will take 3 ½ minutes for the fault to show on the controller, this is to give the unit time to pump excess water away. Once the float falls, (or the jumper is put back into the board) it will not be possible to clear the fault for 40 seconds. It is considered good practice to reset the power to clear this fault code.
Fault Code 05
These error codes indicate a communication fault between the indoor and outdoor units; it appears
approximately 5 minutes after powering up the system.
The communication between the units is a fluctuating DC voltage commonly called a serial signal, it can be easily lost if the wiring is not done correctly. If there is a communication error fault CH05 will appear on the Wired Remote within 5 mins of powering up the system.
Testing
First check for any isolator or switches on the interconnecting cable and ensure both the Comms and Neutral are un-switched. Then confirm connections are correct and secure at both the Indoor and Outdoor units.
Check if any other devices are connected on the interconnecting cable, remove such equipment, and connect them elsewhere.
Open the outdoor unit to reveal the Main PCB and identify the Green and Red LED’s on that board. The Green LED should be lit steadily if power is present, the Red LED should be doing one of the following:-
1. If the outdoor unit receives communications from the indoor unit, the Red LED should be flickering.
2. If the Red LED glows steadily without flickering, then no communication is being received from the indoor unit. Check the interconnecting cables for any short or open circuits, not forgetting the connecting cables between the terminal rail and PCB on both Indoor & Outdoor units. Repair wiring, or replace the Indoor PCB as necessary.
3. If the Red LED does not light at all, then the fault is with the outdoor PCB, or connections to it. Confirm that the Outdoor PCB is receiving power (Green LED lit). Repair wiring, or replace the Outdoor PCB as necessary.
4. If Condition 3 above applies please check the following and repair/replace as required. Failure to do so may result in the new PCB becoming damaged.
a. Check PCB Control Fuse, if blown, identify cause and rectify.
b. Check Fan Motor(s).
i. AC Motors for Short Circuits or Down to Earth.
ii. BLDC Motors (See Product Technical Update - Sheet 83).
c. Reversing Valve Coil, for Short Circuit or Down to Earth.
d. Reactor, for Open Circuit.
e. Electronic Expansion Valve Down to Earth (See Product Technical Update - Sheet 96).
f. Compressor, for Short Circuit or Down to Earth.
Additional Tests:
Set your meter to DC Volts, Test between terminals 2 and 3 of the outdoor unit and wiring terminals, you should see 0-75 Vdc, it will be fluctuating rapidly.
If this signal voltage is not present disconnect the wire from terminal 3 of the inter unit cabling, and test terminal 3 Voltage again. If Voltage is still not present, the outdoor PCB must be faulty.
If this signal voltage is detected leaving the outdoor unit, reconnect wire 3 and check what is being received at the indoor unit. Disconnect wire 3 from the indoor terminal block and check the DC Voltage between this wire and terminal 2. It should be the same as what you saw at the outdoor unit, if not your wiring is at fault.
With the wire still disconnected, check between terminals 2 & 3. You should see a relatively steady voltage in the range of 0.5 – 15Vdc (Negative). Any significant difference would indicate a faulty Indoor PCB.
Important: Comms Errors are also created on Universal “Synchro Systems” when they are not configured/commissioned correctly. Please follow the correct Synchro Commissioning Procedures
Fault code 06
Is a problem with the Indoor unit coil outlet Thermistor
Fault Code 07
On Multi split systems, the first unit switched on is the cool heat master, the master tells the condensing unit what to do. If the condenser is in heating and any slave is set to cooling a CH07 fault code will appear.
Likewise if the condenser is in cooling and any slave is set to heating a CH07 fault code will appear. If the master is switched off the next longest running unit becomes the master.
To clear the fault turn off the unit at the remote controller, turn it back on again and change the mode
Fault Code 09
Check for loose connections or dry joints where EEPROM connects on Main PCB, repair if possible, if not replace PCB.
Fault Code 10
Indoor Fan Motor problem, See Fault Code 67 for Troubleshooting help.
Fault Code 21
This fault is caused by an over current in the inverters DC power circuit. If the DC part of the circuit exceeds 14 Amps fault code 21 will be displayed.
This is caused by either the inverter PCB being faulty or compressor being short circuit or down to earth
Disconnect the electrical connections to the compressor and check the resistance of the compressor windings, measure from U to V, V to W and W to U the values should be between 0.25 and 5 Ohms each.
The next test is to measure the resistance of the compressor windings to earth.
Using a Megger (High Voltage Meter) measure the resistance from any of the 3 compressor terminals to an Earth point (pipe work).
The value should exceed 2 M Ohms.
If the compressors fail these tests it will need replacing.
If the compressor is OK you will need to check the inverter output voltages. Please see section on Inverter testing at end
Fault Code 22
This fault is caused by a Compressor over-current see code 21
Please see section on Inverter testing at the end
Fault Code 23
This fault indicates a fault in the DC part of the inverter circuit; it means that the Dc Voltage to the inverter is below 140 V Dc, it should be 370 V for single phase machines and 600 V dc for three phase machines. The fault is usually caused by the inverter charging resistor being faulty; this component is mounted on the outdoor unit PCB and cannot be replaced.
Start the unit running and measure the DC Voltage supply to the inverter. This is easiest to measure at the inverter capacitors; it should be 370 V for single phase machines and 600 V dc for three phase machines
See section on Inverter testing at the end.
Fault Code 24
If the unit has a low or high pressure fault CH24 will display.
If the LP switch goes open circuit the compressor will be stopped, on inverter units this can take up to 30 seconds. The LP Switch goes open circuit when the suction pressure falls below 0.5 bar the Hp Switch opens at 41 bar.
The fault code will only occur if the pressure switch is tripped 5 times within 1 hour, this can only be reset by switching off the power to the condensing unit for 2 minutes.
If your unit does not have any pressure switches it may still have a plug on the outdoor unit PCB labelled CN Press, it should have a link plugged in, if the link is missing it must be replaced.
Fault Code 25
This fault indicates a problem with the incoming power supply to the system.
Measure the Voltage of the incoming supply, if it is less than 140V AC or greater than 300V AC this fault will occur.
If the Power supply is correct and the fault persists replace the outdoor unit PCB.
Fault Code 26
This fault indicates a problem with the positioning system of the inverter compressor, which indicates a seized compressor.
Firstly check the compressor is correctly connected. Next reset the power supply to the system ensuring the power is left off for 5 minutes. Start the unit up, after a couple of minutes the compressor will try and start, you can hear a high pitched whine when it does. If the compressor does not start turning within a couple of seconds the whining will stop. The compressor will try to start 3 times then the fault will recur.
Fault Code 27
This fault indicates a problem with the inverter module, see section on testing inverters. Also check reactor is connected to the PCB and check its resistance it should be well under 1 Ohm.
Fault Code 28
This fault indicates a problem in the DC part of the inverter circuit; it means that the DC Voltage to the inverter is too high.
Start the unit running and measure the DC Voltage supply to the inverter. This is easiest to measure at the inverter capacitors; it should be 370 V for single phase machines and 600 V dc for three phase machines. See section on Inverter testing at end.
Fault Code 29
Check and correct for any:
1. Overload operation (Pipe restrictions / Restricted Airflow / EEV defect / Refrig. Overcharged)
2. Compressor damage (Insulation damage / Motor damage)
3. Input Voltage Low
4. ODU Inverter PCB assembly damage
Fault Code 32
Indicates that the Inverter compressor discharge temperature is high (above 105ºC) this usually indicates the system has either a shortage of refrigerant or a blockage in the system.
Reset the power to the unit for 2 minutes and restart it. If the compressor starts measure the compressor discharge temperature, typically it should not be more than 50ºC above the ambient temperature around the condensing unit. It may take quite a long period for the compressor to overheat so don’t just start the unit and run. Make sure you check the unit is operating correctly and providing adequate cooling.
Fault Code 33
Indicates that the fixed speed compressor discharge temperature is high (above 105ºC) this usually indicates the system has either a shortage of refrigerant or a blockage in the system.
Reset the power to the unit for 2 minutes and restart it, If the compressor starts measure the compressor discharge temperature, typically it should not be than 50ºC above the ambient temperature around the condensing unit. It may take quite a long period for the compressor to overheat so don’t just start the unit and run. Make sure you check the unit is operating correctly and providing adequate cooling
Fault Code 39
Check and repair or replace as necessary:
1. PCB defect / Wiring defect
2. Different Micom Software Version
3. ODU Inverter PCB assembly damage
Fault Code 40
This fault indicates a problem with the current drawn by the AC part of the inverter circuit.
Refer to the inverter testing procedure at the end.
Fault Code 41
This fault indicates an Inverter Compressor discharge Thermistor fault
Unplug the Thermistor and Check its resistance
Fault Code 44
Indicates a fault with the Outdoor unit air Thermistor
Unplug the Thermistor from the PCB and Check its resistance
Fault Code 45
Indicates a problem with the condenser coil outlet Thermistor
Unplug the Thermistor from the indoor PCB and Check its resistance
Fault Code 46
Indicates a problem with the compressor suction Thermistor
Unplug the Thermistor from the indoor PCB and Check its resistance
Fault Code 47
Indicates an Inverter Compressor discharge Thermistor fault
Unplug the Thermistor from the PCB and Check its resistance
Fault Code 48
This fault indicates that the compressor discharge sensor and the condenser air temperature sensors are both unplugged. Both these sensors are connected to a single connector on the outdoor unit PCB, plug it in and the fault will go away.
Fault Code 51
This indicates that the capacity of the indoor unit / units is too great for the condensing unit. Make a note of the model number of the fan coil/coils and the condensing unit and check with the equipment supplier that the units you have installed can be connected together.
Fault Code 52
This fault code indicates a communication error between the Main and Sub micom (CPU’s) on the outdoor unit main PCB. Check for evidence of damage, if none found reset power, if fault reappears replace pcb.
Fault Code 53, (see fault code 05)
Fault Code 54
This fault normally indicates a lost phase or the phases are reversed on the power supply to 3 phase units.
Check all 3 phases are available at the power terminals to the unit. You should have 415v AC across red to blue, blue to yellow and red to yellow, If this is all ok turn off the power and swap the red and yellow cores of the power supply cable over, reset the power and the unit will operate.
Fault Code 60
Check the correct PCB assembly has been installed, check for dry joints, replace outdoor unit PCB if nothing is found.
Fault Code 61
Indicates the outdoor unit condenser coil temperature is high above 65ºC, this will usually be experienced in cooling mode and will indicate insufficient air being drawn over the coil.
Check there are no blockages to the coil (carrier bags dirt etc); check the air flow is not short circuiting from the front to the back of the unit and check for Nitrogen in the system
Fault Code 62
Indicates the outdoor unit Inverter heat-sink thermistor has detected that the heat sink is overheating 85ºC.
This is usually caused by debris blocking the heat-sink fins or an error with the thermistor, see code 65
Fault Code 65
Is a problem with the Inverter PCB heat sink thermistor for the heat sink on the outdoor unit PCB, unplug the Thermistor from the PCB and Check its resistance
Fault Code 67
This is a problem with the Outdoor Fan Motor, where rotation is not detected, and could be result of either Mechanical or Electrical failure.
· Check that motor is free to rotate and not seized.
· Check the motor is electrically sound, windings not Open or Short circuit.
· Check power output from PCB to fan motor.
· Check rotation feedback circuit.
More modern units use inverter fan motors, which are powered by a DC Voltage.
In reality these fan motors are AC fan motors with a small inverter-type circuit build inside. This inverter circuit is integrated with the fan motor and impossible to replace, you have to replace the entire fan motor.
Similar to inverter-controlled compressors, the speed of these fan motors can be changed to whatever is needed (within certain limits). In practice the change in fan speed is not ‘continuous’ but certain fixed speeds have been programmed inside the AC unit.
This type of fan control can be recognized by the 5 wires coming from the fan on a connector with 7 possible connections
These fan motors have 5 connections, power supply is 360VDC, and the speed is determined by a voltage ranging from 0 (0 rpm) to 5VDC (max speed) and a power supply for the internal electronics of 15VDC.
These motors are easy to identify from a wiring diagram, they always show them not connected to anything as the electronics are too difficult to draw on the diagram.
Detail of Hall Sensors
A Hall effect sensor works like a magnetic reed switch, one end is wired to a 15 Vdc supply and the other is the feed back to the PCB. As a magnet mounted on the rotor of the motor passes the hall sensor the reed switch closes momentarily and allows the DC signal to flow through it back to the PCB. The hall sensors have a resistance so the voltage fed back to the PCB will only be approximately 12V DC.
The pcb will know what speed the fan motor should be turning as it is also controlling the output of the inverter, if there is a discrepancy between the inverter output RPM and the feedback from the hall sensors a fault will occur. Usually the fan will rev very fast for a few seconds then stop this indicates hall sensor problems.
Replace either Motor or Fan PCB as necessary
Fault Code 73
Check and repair or replace as necessary:
1. Overload operation (Pipe restrictions / Restricted Airflow / EEV defect / Refrig. Overcharged)
2. Compressor damage (Insulation damage / Motor damage)
3. Input Voltage abnormal
4. Power supply wiring abnormal
5. Inverter PCB assembly damage
Fault Code 105
This is due to a Communication error between the Main outdoor PCB and Fan PCB.
· Check for Open/Short of communication line between the Main and Fan PCB’s.
· Check communication cable plug connections.
· Is the communication LED on?
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